ImageTrend Support
Service Is Our Priority
The first priority of ImageTrend Support is to help every organization be successful with our products. With ImageTrend, your software stays fully functional with the changing technology environment, assuring quality performance.
ImageTrend will provide ongoing support for hosted applications and for applications installed on clients’ servers for as long as a support agreement is in place. This support includes continued attention to product performance, general maintenance, technical diagnosis and fixes of technology issues involving software and hosting hardware.
ImageTrend has a broad range of technical support to provide service in the areas of:
- Website Hosting and Support
- Web Application Development/Enhancement
- Database Administration/Support
- Project Management
- Systems Engineering/Architecture
Support is available 24/7 at support@imagetrend.com and phone support is available weekdays from 8:30am - 5:30pm CST, excluding holidays.
- Toll Free: 888.469.7789
- Phone: 952.469.1589
X-Team Support
The X-Team is ImageTrend's premium support service. In addition to our standard services, we offer optional after-hours and emergency support for our customers. If you are in need of support after business hours or during weekends for everything from application support to hardware and technical emergencies, our X-Team is there to help provide fixes and a guaranteed four-hour turn time on service calls placed to them when this level of support has been contracted.