Software Implementation and User Education

Our implementation and education teams have valuable experience working with ImageTrend clients with a wide variety of needs. They understand the complexities that are a part of beginning to use a new system and will use their knowledge to help you begin using your system as quickly and smoothly as possible.

Smooth Implementations

ImageTrend understands that the success of your project requires a close working relationship between the experts on our Implementation team and the experts at your organization. ImageTrend is responsible for the success of the project and maintains ongoing communication with our clients, ensuring project understanding and a successful implementation.

Although every implementation varies, most share a few fundamental stages and milestones. In addition, ImageTrend strives to make implementations both rapid and manageable for your organization.

Sample Implementation Timeline

Thorough Education

Education is key to a successful rollout of new software, and ImageTrend’s educators are dedicated to making sure that you have all the knowledge and resources you need to effectively use your software. Our training is typically based on the “train the trainer” approach, enabling our clients to go live with the solution quickly and education others as they begin working with the system and as time permits.

ImageTrend EDS Support and Implementation Team

User education can be delivered on-site at your facilities or over the Internet, depending on your needs. ImageTrend also provides system documentation, diagrams and help materials with the system to all clients.