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Looking for Assistance?

Questions regarding ImageTrend products can be submitted via Support Desk or by calling the appropriate support phone number listed below. ImageTrend support services for all ImageTrend products are available Monday - Friday from 8:30am to 5:00pm CST. ImageTrend support teams are notified 24/7 of all support incidents submitted online or by voicemail.

ImageTrend Emergency Data Systems - Support Header

Emergency Data Systems Support: 1-888-730-3255

(For Elite, EMS Field Bridge, Resource Bridge, EMS Service Bridge, State Bridge, Patient Registry, License Management and related modules)

HireTouch - Support Header

HireTouch Support: 1-888-730-3258

(For HireTouch Talent Management System and HireTouch360 evaluations)

Data Management Systems - Custom Software Solutions - Support Header

Data Management Systems Support: 1-888-730-3257

(For custom software solutions and content management systems)

Product Support

Submit a new support ticket, view existing tickets or search the knowledgebase for solutions with Support Desk.

System Requirements

Check the latest system requirements for client-based applications to be sure you are able to run the software.

EDS Application Downloads

Download installation files and updates for client applications like EMS Field Bridge and Fire Inspections from the EDS Application Downloads page (login required).

Training Sessions

ImageTrend has classroom training available for some product lines. Be sure to see what is available and learn more about getting the most out of your system.

ImageTrend University

ImageTrend University provides a library of resources including educational videos, manuals and help documents for most ImageTrend products. To access  ImageTrend University, click the Help link in your Web-based product. See the demo.

Contacting ImageTrend

If you are unable to find the information needed to use an ImageTrend product effectively, please consult ImageTrend in any of the following ways:

  • Web: Support Desk
  • Main Line: 952-469-1589
  • Toll-free: 1-888-469-7789