20855 Kensington Blvd. Lakeville, MN 55044

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Policies & Procedures


Registration Deadlines

Online Registration Closes: June 30, 2018

All registrations must be submitted in advance. Onsite registration is not available. 


Conference Description and Pricing

From July 18-20, 2018, emergency services professionals from across the country will gather to share ideas, network and examine key issues. Conference sessions will be available, providing attendees with the knowledge necessary to move forward with all aspects of recruiting, hiring and managing a workforce.


Agreement to Policies and Procedures

By registering for the Connect Conference, you agree to the Policies and Procedures. Acceptance of the policies and procedures is a condition of participating in the Connect Conference.


Payment Instructions

Pre-registration and pre-payment are required for all events. Registrations that do not include payment will not be processed. Registration is available online with a credit card or by mail with a check made payable to ImageTrend, Inc. Registrations completed online with credit card payment are processed immediately.


Secure Check Out

We take our responsibility to provide a secure and trustworthy payment experience seriously. To help ensure this, we work with Authorize.net, one of the world’s most trusted services for transaction clearance and secure checkout. Your entire payment experience is provided within a secure SSL encrypted session. ImageTrend does not share your data with anyone and always keeps it in a secure environment.


Cancellations and Changes

Requests for refunds/cancellations, upgrades or downgrades must be made by June 30, 2018 by using this form or logging into the account created on RegOnline during registration. Refunds for requests made by June 30, 2018 will be issued 60 days following the conference if paid by check, or will be immediate if paid via credit card on RegOnline. Cancellation requests received after that date will not receive a refund, credit or price adjustment. If for any reason you must cancel your conference registration, please remember to cancel your housing and travel arrangements separately. ImageTrend is not responsible for hotel no-show fees or any travel or lodging expenses. ImageTrend reserves the right to cancel this conference if conditions warrant. In the event of such a cancellation, registration fees will be refunded. However, ImageTrend is not responsible for any travel or lodging expenses incurred due to cancellation of the conference.



Substitutions will be allowed within the same event without incurring a fee. Requests to substitute or transfer your registration must be made by June 30, 2018 by using this form or logging into the account created on RegOnline during registration.



Only individuals registered and badged may attend conference events. Guests of registrants must register to attend conference sessions, breakfasts, luncheons and evening vents. More about events can be found here.


Awards and Accolades

As part of the Conference, ImageTrend may give award and accolades to representatives of the various organizations in attendance. These awards and accolades are included in the cost of the attendance fee. Any participant may, at his or her option, refuse to accept the award, accolade or other token of gratitude. By choosing to receive the award or accolade the participant grants to ImageTrend the right to use their name, character, photograph, voice, videotape and likeness in connection with the promotion of this Conference or of the award or accolade, and the participant waives any claims to royalty, right, or remuneration for such use. If any participant does not want any of the information above used in promotion or marketing, please notify us in writing and we will accommodate your request.


ImageTrend Inc.

Attn: Connect Conference

20855 Kensington Blvd

Lakeville, MN 55044


ImageTrend Respects Your Privacy

ImageTrend will only share your contact information including name, conference track selected, job title, organization name, email, phone number and mailing address with vendors and sponsors of Connect. By registering for ImageTrend Connect, you accept that photographs, videos or audio recordings taken of you by ImageTrend or its service providers during the conference may be used for promotional materials of ImageTrend, including but not limited to use in annual reports, magazines, future conference programs or other promotional materials and on the Internet by ImageTrend and its service providers. ImageTrend does not rent or sell any email addresses or other contact information that is provided in the registration form.


Customer Service Contact Information

If you have any questions about registering for ImageTrend Connect, please contact ImageTrend at connect@imagetrend.com or 888-469-7789.