Part 1 of a 3-Part Series for Peer Leaders & Command Staff Webinar Description
Modern Peer Teams & Critical Incident Support
Part 1 of a 3-Part Series for Peer Leaders & Command Staff
The old model of “call me if you need me” leaves too many responders unsupported. This session explores how peer teams can evolve from passive availability to proactive engagement—without losing trust or burning out.
- Why help-seeking gaps persist in first responders despite strong peer programs
- The hidden burnout happening inside peer teams themselves
- What modern, proactive outreach looks like in today’s departments
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This webinar is part of a 3-part series. Register now for each of the other two sessions to gain the complete insights and maximize your learning.
Part 2 – Building a Critical Incident Response Plan That Works
Part 3 – Operationalizing Your Wellness Program with Systems & Workflows
About the Presenter Colleen Hilton, MA, LMFT
CEO & Founder | Alli Connect, Inc.
Colleen Hilton is a licensed therapist and serial entrepreneur in first responder mental health and wellness with over 20 years of industry experience. As the CEO of AlliConnect, Colleen aligns her clinical expertise and business leadership to tackle the biggest challenge in the 21st century….First Responder Mental Health & Wellness. The impacts of which touch every member of our community.
Colleen brings a unique perspective to mental health for first responders as a licensed clinician, strategic business leader, military family member and former police spouse. She is outspoken on the mental health crisis in the first responders and the need to shift from reaction to a proactive, psychological resilience approach to wellness.
She holds a masters in counseling psychology, and a bachelor’s degree in psychology, with a minor in criminal justice. Colleen maintains certification in mass disaster mental health and CISM, with expertise in department wellness and peer support program development and response.
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