ImageTrend’s History
Creating Innovative Software Since 1998

2024
- In August 2024, ImageTrend acquired FlowMSP. FlowMSP’s software offers the industry’s fastest pre-incident planning process that works across any device and quickly distributes critical information via dispatch.
- NEMSQA announcement in March. The National EMS Quality Alliance (NEMSQA) is pleased to announce the addition of ImageTrend as a new Platinum corporate partner. ImageTrend is supporting NEMSQA’s continuous efforts to develop evidence-based quality measures for emergency medical services (EMS) and healthcare partners and give EMS systems the tools they need to make measurable improvements.

2023
- ImageTrend celebrates 25 years in business.
- Welsh, Carson, Anderson & Stowe (WCAS) makes equity investment in ImageTrend.
2022
- Second Annual Collaborate™ Report released
- Supported first states with transition to NEMSIS V3.5
- ImageTrend Signal™ announced for incident notifications and scene management
- Continuum® Fire Accreditation Dashboard launches
- 14th annual Connect Conference resumed in-person since start of the pandemic
- Hosted second ImageTrend Billing Bridge® Users Conference
- ImageTrend Health Information Hub™ (HIH) achieves over 10 million transactions between hospitals and EMS partners
2021
- Telehealth™ launches for fully integrated video communications, wins EMS World Innovation Award
- First annual Collaborate™ Report released, Collaborate research program wins EMS World Innovation Award
- Slate™ officially launches with initial scheduling module
- Elite™ achieves NEMSIS V3.5 compliance for Collect Data & Receive and Process Data designations
- Barcode Parser feature launches in Elite allowing native code scanning to reduce errors and save time on input
- Medical Advisory Board formed to align industry technology with research and patient care goals
2020
- Aware™ mobile app, integrated solution designed to manage professional and personal life launches at Connect
- Elite™ named 2020 EMS World Top Innovation Awards Winner
- Slate™ standalone operations management solution (beta) announced
- Connect 2020 – first time hosted as virtual conference
2019
- CrewCare™ Report – First annual mental health report released
- Epidemiologist Morgan Anderson named as Top 10 EMS Innovator for mental health research
- Connect receives Visit St. Paul’s Conference of the Year Award
- Elite releases historical medical images, outcome notifications, preset values features
2018
- ImageTrend celebrates our 20th year in business
- The CrewCare App is launched at EMS today, awarded JEMS Hot Product
- ImageTrend Connect Conference celebrates its 10th year
- HireTouch Continuity™ launched
2017
- Continuum® is honored as JEMS Hot Product
- HIH™ Open Platform data sharing is selected as a Top 20 EMS World New Product Innovation
- Little Trenders Preschool celebrates 5 years
2016
- Continuum premiers at ImageTrend Connect in St. Paul, MN
- Certified Hosting is introduced, adding another level of certification above Secure Hosting. Security Services are also available.
- Elite received latest NEMSIS V3.4 compliance
2015
- Elite is designated as JEMS Hot Product at EMS Today
- ImageTrend grows to more than 160 employees
- In its 7th year, the annual ImageTrend EDS Conference is rebranded as ImageTrend Connect and moves to a larger venue
- Elite Community Health™ launched
2014
- Elite is introduced as the first fully-certified NEMSIS-3 compliant platform for prehospital data collection and processing
- EMS Service Bridge is integrated with Greater New Orleans HIE
- Launches Health Information Hub (HIH): Connecting multiple health data sources for integrated patient care
2013
- Patient Tracking capabilities are incorporated into EMS Field Bridge™ for broader mass casualty incident support
- Conducts first annual HireTouch E3 User Conference
2012
- Launches world’s first platform independent cPCR: Field Bridge Xpress™
- Releases first platform-specific mobile application: ImageTrend Schedule Xpress™
- Completes construction of its new building addition
- Release Billing Bridge®, a billing solution for EMS/ambulances that connects with ePCRs
- Little Trenders Preschool opens
2011
- ImageTrend welcomes its largest group of new hires ever, now at 143 employees
- Breaks ground on new 24,000 square foot 2-story addition to Lakeville office
- Release HireTouch360™, a peer review and committee evaluation tool
2010
- ImageTrend’s ePCR solution used during the Boston Marathon
- Ranks #1,701 on the Inc. 5000 Fastest Growing Private Companies in America list
- Finalist for Minnesota Tekne Award for TapChart
- Ranks 19th on the Minneapolis-St. Paul Business Journal Fast 50 list
- Finalist for an Adobe MAX Award for Hospital Dashboard™
- Installs dedicated fiber optic data connection
2009
- Trauma Bridge is renamed Patient Registry™ and now includes trauma, burn, STEMI and stroke
- Reaches 125 employees
- Partners with San Diego Medical Services Enterprise to provide handheld cPCR technology: TapChart™
- Holds first annual EDS User’s Conference in Lakeville, MN
- Ranks 88th in the Top 500 Companies in Software Industry
- Ranks #1,398 on the Inc. 5000 Fastest Growing Private Companies in America list
- Ranks 26th in the Top 50 Businesses in Minneapolis-St. Paul-Bloomington, MN area
- Ranks 11th on the Minneapolis-St. Paul Business Journal Fast 50 list
2008
- Celebrates 10 year anniversary
- Ranks 6th in the Minneapolis-St. Paul Business Journal Top 25 Web Developers list
- Ranks 25th in the Top 50 Businesses in Minneapolis-St. Paul-Bloomington, MN area
- Ranks 17th on the Minneapolis-St. Paul Business Journal Fast 50 list
- Reaches 100 employees
2007
- Patient Tracking is developed to assist in mass casualty incidents
- Patient at Risk is developed to collect and maintain medical records and emergency information
- Purchases the rented office building and expands to occupy the whole building
- Named to the Inc. 5000 Fastest Growing Private Companies in America list
- Reaches 75 employees
2006
- Fire Bridge™ and Rescue Bridge™ are developed to provide NFIRS data collection and Fire Records Management
- Patient Case Manager is developed to provide electronic tracking and reporting of patient care data
- Partners with REX, Inc.
- Attains Microsoft Gold Partner status
- Attains NEMSIS Gold Level software compliance certification
- Reaches 50 employees
- Receives the Business Journal Fast 50 award
- Receives honorable mention for the Adobe MAX Technology award
2005
- Resource Bridge™ is developed to assist in emergency preparedness
- TraumaBridge™ is developed to provide a web-based trauma registry system
- Moves to a larger office in Lakeville
- Reaches 25 employees
2004
- HireTouch™ Applicant Tracking System is developed
- The custom development team implements a Medical Research Facility Management System
- Receives the Deloitte Minnesota Technology Fast 50 award and National 500 award
- Runner up for the Microsoft “Does Your App Think in Ink?” award
2003
- EMS Service Bridge™ is developed for pre-hospital electronic patient care reporting for services, cities, counties, and more
- EMS Field Bridge™ is developed for pre-hospital electronic patient care reporting in the field
- Nominee for the Ernst and Young Entrepreneur of the Year award
- Ranks 6th on the Deloitte & Touche Minnesota Technology Fast 50 list
- Ranks 188th on the Deloitte & Touche Technology Fast 500 in US and Canada
2002
- Receives Macromedia ColdFusion – Flash Integration Best New Technology award
- Receives the Deloitte & Touche Minnesota Technology Fast 50 Rising Star award
2001
- StateBridge™ is developed for electronic patient care reports to be collected at a state level
- The first State Bridge is implemented in Minnesota
- The custom development team launches Online Quoter for the FirstComp insurance company
2000
- Moves into an office building in Lakeville from the house and garage
1999
- Hosting facility moves to downtown Minneapolis
- Expands into the space above the garage
1998
- ImageTrend starts as a home-based business with two employees in a 320 square foot room in Lakeville, MN
- Begins designing websites and helping clients with content management – the building blocks for ClickComplete
- Partners with GE Capitol Consulting and develops online catalogs for Ag-Chem and Cargill