Responsible AI Principles

Updated June 2, 2025

At ImageTrend, we are committed to using Artificial Intelligence (AI) technologies to streamline users’ daily tasks while ensuring its use is secure, accountable and fair. Use of AI functionalities within ImageTrend products is at the option of each customer, and is not required. We are excited about the potential that AI has to revolutionize the prehospital industry. We are also aware that the use of AI must have a strong ethical and responsible foundation. Our AI strategy is based on the following key principles:.

1. HUMAN-IN-THE-LOOP (HITL)

We ensure that humans are involved every step of the way through setup, testing, verification of data and feedback of the accuracy. We aim to use AI to augment human decision-making, not replace it.

2. PRIVACY AND SECURITY

Our AI features adhere to the same high standards of data protection and privacy as the rest of the application, including HIPAA compliance and SOC-2 standards. All data is contained within ImageTrend’s hosting environment and is not shared with any third parties.

3. ACCOUNTABILITY

We are responsible for the AI systems we deploy. We have mechanisms in place to monitor and audit our AI systems regularly, ensuring they function as intended and any discrepancies are addressed promptly.

4. FAIRNESS

Our AI systems are designed to avoid biased outcomes and to ensure fairness in decision-making processes.