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Mapping and Routing Tools That Get First Responders to the Scene Faster

Visual Pre Plans’ mapping and routing tools for first responders are built to provide the fastest access to the best route, every time.

First responders need a visual incident mapping platform that gets them to the right place, fast. That’s why we built our mobile app to work seamlessly with Apple or Android mobile devices’ native mapping apps. Visual Pre Plans links directly to dispatch and populates each incident’s address for instant access to directions.

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Advance Alerting Via Notifications

Smartphone lock screen showing a notification for an ambulance alert at 603 N 5th Ave, Kankakee Sims Automotive, IL. Background has a black and gray American flag with a red stripe. Smartphone screen showing a dispatch log with multiple ambulance calls listed by date, time, location, and details such as case numbers and locations.

Manually entering an address wastes time responders don’t have. Visual Pre Plans connects to each department’s dispatch center and delivers Computer-Aided Dispatch (CAD) push notifications directly to responders’ devices. Tap the notification, and the map opens automatically with the incident location already pinpointed. In most cases, alerts arrive before station tones, giving crews a critical head start.

Push notifications work on any internet-connected device, including phones, tablets, and smartwatches running Apple or Android.

See the Scene Before You Arrive

Full Situational Awareness Before You’re On Scene

Visual Pre Plans uses Google satellite mapping to provide a bird’s-eye view of your district. This increases situational awareness for first responders by showing surrounding details. If you prefer a simpler view, you can turn off the satellite layer.

A smartphone screen showing a map interface with highlighted areas, navigation buttons, and flow data at zero gallons per minute.Smartphone displaying a mapping app with a building layout, street view images, flow data showing zero, and options for starting navigation and accessing hydrant data.

Assets such as hydrants and buildings with pre-plans appear as layers on the map. In the photos above, the structure in red is the incident location, and the surrounding structures are blue. Hydrant icons are color-coded according to their flow rate data.

On the desktop version of the Visual Pre Plans app, responders can use Google Street View to view the incident location’s A-side while en route. By dragging the yellow person icon onto the map, you gain a street-level view of objects on the map.

A satellite map view showing buildings, fields, a road, and a highlighted fire hydrant icon connected by an orange line to a location on the map. A single-story industrial building with several parked cars in front, surrounded by a parking lot and grass, under a cloudy sky.

Turn-by-Turn Directions on Each Device

Map on a smartphone screen showing a route from Kankakee Fire Department-Station 1 to an unknown location, with a 4-minute travel time. Weather is 79°F.

Tap ‘Start Navigation’ on the Visual Pre Plans map for instant routing from the responder’s current location to the incident. Navigation runs through each device’s native mapping app (Google Maps for Android and Apple Maps for iOS), so the interface is already familiar. Smartwatch integration delivers pulse alerts for upcoming turns, keeping eyes up and hands free.

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How It Works

Watch Visual Pre Plans first responder software move from dispatch notification to satellite mapping to turn-by-turn routing in a single seamless flow.

Incident Response In Action

In this video, Lemont Fire Protection District shows how they use the Visual Pre Plans fire department response software’s mobile app during incident response.

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FAQs

Visual Pre Plans works on any internet-connected device running Apple iOS or Android, including phones, tablets, and smartwatches. Routing runs through each device’s native mapping app, Google Maps for Android and Apple Maps for iOS, so the interface is already familiar to responders. Apple Watch users receive haptic pulse alerts for upcoming turns, keeping eyes up and hands free.

Visual Pre Plans connects directly to each department’s CAD dispatch center and delivers push notifications to responders’ devices the moment a call comes in. Tap the notification and the map opens automatically with the incident location already pinpointed. In most cases, alerts arrive before station tones, giving crews a head start before leaving the station.

Yes. Google satellite mapping displays surrounding structures, hydrants, and pre-plan buildings as color-coded layers on the map. Hydrant icons reflect their flow rate data. On the desktop version, responders can also use Google Street View to get a street-level view of the incident location’s A-side while still en route.

Improve Your Department’s Response Time

Give your first responders the mapping and routing tools they need to improve your department’s response time. First, assess your department’s challenges. Then, request a web demo to discuss your department’s goals and see how Visual Pre Plans can help.

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