See how disconnected workflows are costing your health system time and money

Did You Know?

• Manual work in healthcare is not just inconvenient — it is expensive at scale. The 2025 CAQH Index found that electronic transactions and improved data exchange helped U.S. healthcare avoid an estimated $258 billion in administrative costs in 2024, while full automation of remaining manual and partially manual transactions could unlock an additional $21 billion in savings opportunity.
• Closed-loop data sharing is more important than ever because incomplete or delayed information can create downstream administrative work. Premier reported that claims adjudication cost healthcare providers more than $25.7 billion in 2023, with nearly $18 billion potentially wasted arguing over claims that were ultimately paid. The administrative cost of fighting denials increased to $57.23 per claim.
• Patient matching issues create both clinical and financial risk. Pew has reported that inadequate patient matching can lead to duplicate tests and procedures, citing survey findings that repeated services caused by duplicate records cost an average of $1,950 per inpatient stay. Pew also notes that hospitals can lose revenue when claims are denied because of patient identification inaccuracies.
• It is not enough for outside clinical data to simply exist — it has to surface in the right workflow. Epic Research found that more than 5.8 million duplicate imaging orders were prevented or potentially prevented over one year, representing an estimated $310 million to $523 million in potential savings.
• Scalable interoperability has measurable financial implications. The California Health Care Foundation summarized evidence showing that health information exchange can reduce duplicate testing, including a $1,037 average charge reduction per ED visit and nearly $2,000 per patient in some emergency department cases.
• EMS-hospital inefficiency can carry measurable system cost. A California Hospital Association toolkit cites EMS offload delay examples totaling $3 million in lost unit hours across Riverside and San Bernardino Counties and $2.6 million at one Sacramento hospital.