Comprehensive Post-Incident SolutionsTools to Enhance Outcomes Beyond the Scene
Manage incident aftermath with tools tailored for Fire, EMS, and healthcare teams. From quality improvement to investigations and billing, ImageTrend’s solutions simplify workflows, ensure compliance, and deliver actionable insights.
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Manage Post-Incident Processes with Precision and Insight
On the frontlines of tomorrow, intelligence rules.
The work doesn’t stop when the response ends. Post-incident processes like investigations, quality assurance, data analysis, and billing are crucial to improving outcomes and maintaining compliance. ImageTrend provides integrated tools to support your teams every step of the way.
- Evaluate performance with CQI.
- Document and analyze incidents with Investigations.
- Turn data into decisions with advanced insights and reporting tools.
- Streamline billing processes with solutions like Billing Bridge.
Continuous Quality Improvement (CQI)
Empower agencies to track and refine performance with configurable tools. Monitor metrics, address challenges, and foster a culture of improvement.
Investigations
Equip investigators with tools for thorough documentation and analysis of fire-related incidents. Improve reporting accuracy and enhance community safety.
Data Insights & Intelligence
Simplify data reporting and uncover actionable insights. Data visualization tools like Continuum™ provide real-time updates, support advanced analytics, and drive operational improvements.
Billing
Streamline reimbursement processes with Billing Bridge®. Reduce manual work, enhance compliance, and shorten billing cycles for faster, smarter operations.
Who We Serve
We deliver various emergency response software solutions and services to assist organizations with patient data management, incident reporting, analytics, billing, and other operational aspects.
Fire
Advanced tools for managing fire incidents, tracking inspections, and enhancing operational workflows, all while meeting reporting standards like NFIRS and NERIS.
EMS
Simplify patient documentation, improve compliance with NEMSIS, and support better decision-making with real-time data and reporting tools.
Hospitals
Bridge the gap between EMS and hospital systems with comprehensive registries, improving care transitions and tracking patient outcomes.
State Entities
Powerful analytics and monitoring tools to manage statewide data, ensure compliance, and support grant applications and policy development.
Federal Agencies
Scalable solutions to streamline nationwide incident reporting, simplify data collection, and enhance emergency response efforts.
Smarter Data, Better Outcomes
Transform your operations with intelligence-driven software designed to optimize workflows, improve compliance, and provide actionable insights across Fire, EMS, and Hospital systems.
Flexible Software Matched With Industry Experience
We work alongside your department, combining industry knowledge with innovative technology to address real-world challenges.
You get expert support from professionals who understand the demands of emergency response and are here to help keep your team prepared for whatever comes next.
Implementation
Client Education
Customer Support
Lasting Partners
“Our billing is at an unprecedented percentage, and it’s because of the Elite CQI process.”
Jordan Powell
Assistant Chief, Marquette County EMS
“Having instantaneous data available was instrumental in keeping the City Council informed of our inability to meet response time requirements. An in-depth analysis of our total response time data indicated the principal cause of our inability to meet response times was the geographical travel distances between fire stations. The Continuum data was compelling in our justification to add another fire station.”
Jonathan Stornetta
Chief of Fire and Emergency Services, Paso Robles Fire and Emergency Services
“If you are using Elite and not using Billing Bridge, you are doing yourself a disservice. The transition was easy; we should have done it sooner. The amount of time it is saving me from what I used to do has made it so that I am able to get caught up on other things the department needed from me as an admin.”
Stephanie Henson
CAC, CPC, Administrative Assistant, Pea Ridge Fire Department
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Unlock New Opportunities at Connect25
ImageTrend users from across the country connect for education, to share ideas and processes, examine key issues, and celebrate successes.
Resources for Fire, EMS & Hospital Teams
Browse webinars, case studies, and best practices to help your crew succeed.
Research that Powers Emergency Preparedness
Our insights combine data from thousands of agencies to reveal patterns in emergency situations, potential threats, and disaster management, helping communities better understand and serve public health needs.
Giving You the Tools to Tackle the Unknown
Fire, Emergency Medical Services, and Hospital segments. With our deep industry knowledge and advanced data analytics capabilities, we provide the confidence and intelligence that first responders, emergency personnel and care teams need to tackle today’s challenges and prepare for tomorrow’s uncertainties.
Tomorrow Won’t Look Like Today. Prepare for What’s Next.
See the bigger picture and confidently face the challenges ahead with our industry-leading solutions.