Trusted by Leading Emergency Response and Healthcare Teams

See why professionals in EMS, fire, and healthcare consistently rate ImageTrend a top performer.

Request A Demo

“I love ImageTrend for its software offerings to the EMS/Fire industry. Excellent, seamless transfer of data. Some very good features for customizing both the Elite user interface and the billing interface. Very little down time. In fact, I cannot recall having downtime that was the result of a problem at ImageTrend. Great price point for the service. Highly recommend.”

Jai Windish

Division Chief, EMS/Paramedic, Germantown Hills Fire Department, Illinois

Paramedics in blue and yellow jackets attend to a patient on a stretcher inside an ambulance, with medical equipment visible.

Real Ratings. Real Results.

  • 26 Total Reviews
  • 4.3 out of 5 Average Star Rating
  • 1st of 100 in Emergency Medical Services
  • 96.5% Customer Satisfaction
  • 3,100 Customers Representing 20K Agencies
  • 2.1 Hours Average First Response Time (less than 1 hour for site-down issues)
  • 7.3 Days Average Resolution Time

What Users Are Saying.

See why customers on the frontlines choose ImageTrend.

“Love Image Trend”

What do you like best about ImageTrend?

A horizontal red bar is fully filled, with the number "5/5" in black text to the right.

ImageTrend is so user friendly! I absolutely love this software. All the different features make use and organization so much easier. Training new employees on this software is such a breeze!

“The best ePCR platform”

What do you like best about ImageTrend?

A horizontal red bar is fully filled, with the number "5/5" in black text to the right.

Simply put, most ePCRs all contain the same elements and the UI is generally very similar. Where ImageTrend is different is the platform and technology behind the platform. The degree of customization is unmatched in the industry, and with a little creativity it can be used in a variety of ways to track and manage virtually any EMS element.

“Innovative software with ability to create optimal customization.”

What do you like best about ImageTrend?

A horizontal red bar is fully filled, with the number "5/5" in black text to the right.

ImageTrend’s customer service is fantastic and their commitment to improving the quality of their product is outstanding!

“ImageTrend is a Savior in Processing Fire Reports”

What do you like best about ImageTrend?

A horizontal red bar is fully filled, with the number "5/5" in black text to the right.

The screens are quick to complete, and language is easy to read.

Real Solutions from People Who Get It.

At ImageTrend, we understand the demands of emergency response and the critical role your systems play. From customer training to ongoing technical support, we help with everything from implementation to reporting, so you can make informed decisions and do your best work in the field.

Have Questions?

We offer a variety of resources to keep you informed and empowered, including insider sessions, live events, and guides for your team. Stay connected with tools and critical information that help EMS, fire, and healthcare agencies stay prepared for what’s ahead. 

Explore Resources & Events

A firefighter in a yellow uniform uses a tablet device in a fire station, with a fire truck visible in the background.

Ready to Face the Challenges Ahead with Our All-in-One Platform?

Empower your fire, EMS, or healthcare team with a connected, all-in-one platform that streamlines documentation, improves performance, and enhances patient outcomes—delivering the real-time intelligence you need to make critical decisions and drive operational impact.

Talk to an Expert

Doctor using a tablet in the hospital hallway.