Literature: Virtual Learning Center Training & CSA Curriculum

Unlock the full potential of your ImageTrend platform.

ImageTrend’s Virtual Learning Center (VLC) is your on-demand development portal available exclusively to ImageTrend customers. Whether you’re a new administrator getting started or an experienced user wanting to master new features, the VLC offers flexible, self-paced courses designed to fit your schedule.

VLC provides:

• Short, engaging micro‑lessons you can complete quickly
• Step‑by‑step guides for everyday tasks
• Flexible pacing—start, pause, rewatch, or skip anytime
• Support for implementing new features and modules
• In‑depth content for specialized or advanced learning

Exclusive Certified System Administrator (CSA) Curriculum

Take your expertise even further with ImageTrend’s CSA curriculum. Upon successful completion, you’ll receive an ImageTrend Certified System Administrator Badge that signifies your mastery in managing and optimizing the ImageTrend platform.

Free to all administrators

All ImageTrend administrators receive complimentary access to the Virtual Learning Center throughout 2026, including the complete Certified System Administrator (CSA) curriculum.

How to get started

To register, email vlc@imagetrend.com with the following details:

• First / last name
• Email address
• Site URL: (Elite, Patient Registry, or Billing Bridge site URL)
• Agency name
• Desired content you want to access

Catalog

Certified System Administrator Curriculums

• Elite Certified System Administrator
• Patient Registry Certified System Administrator

Elite Implementation Curriculums: EMS, Fire, Rescue

• Elite Field Overview
• Elite Navigation
• Introduction to Elite
• Introduction to Elite Field
• Navigating an Elite EMS Incident
• Adding Users in Elite
• System and Agency Configuration
• AI Assist Overview for Elite
• Configuring General Settings in Elite
• Configuring Resources for Elite Implementations
• Customizing Key Configuration Settings in Elite
• Elite Resources Overview
• Elite Tools Overview
• Introduction to Dataset Manager
• Introduction to Configurable List Views
• Introduction to Elite Field Configuration
• Introduction to Incident Statuses
• Introduction to Permission Groups
• Introduction to Preset Values
• Introduction to Supplemental Questions
• Introduction to Validation Rules
• Introduction to Visibility Rules
• Dynamic Power & Situation Tools
• Finish Incident Settings
• Locking Workflow Settings
• Report Writer
• Form Manager
• Next Gen Reporting
• Print Report Manager
• Community Tab
• Worksheet Manager
• Signatures
• Monitoring Exports

Optional Modules:

• CQI
• Checklists
• Training & Activities
• Hydrants
• Inventory, Maintenance and Repairs

NERIS Transition (Elite Fire)

• Transition Guide
• Agency Information
• Agency Locations
• Auto‑NERIS from CAD
• Auto Number
• CAD Overwrite Manager
• Configurable List Views
• Dataset Manager
• EMS‑to‑Fire Mapping
• Entity Exports & Autopost
• Finish Incident Settings
• Fire Merge Settings
• Fire Optional Modules
• Form Manager
• Locking Workflow Settings
• Preset Values
• Print Reports
• Report Writer & Continuum
• Supplemental Questions
• Supporting Agencies
• System Activation
• Validation Rules
• Vehicles & Call Signs
• Worksheets

Locations, Occupants & Inspections Curriculum

• Documenting Locations & Occupants
• Inspections Module Configuration
• Elite Field Inspections
• Inspection Supplemental Forms
• Scheduling Inspections

Community Health Implementation Curriculum

• Overview
• Eligibility Review
• Form Manager
• Ineligible Reasons
• Patient Records
• Patient Status
• Patient Worksheets
• Program Enrollment
• Programs
• Referral Specialties
• Scheduling

Visual Pre Plans

• Overview of Elite Visual Pre Plans

Continuum

• Introduction to Continuum

NEW IN 2026

Slate Implementation & Management

Curriculum Duration: 16 minutes

• Slate Site Navigation
• Configuring Agency Settings
• Adding Divisions
• Adding Notices & Notice Categories
• Adding Ad Hoc Reasons & Ad Hoc Reason Categories
• Adding Employment Status
• Adding Position Change Reasons
• Configuring Time Codes & Time Code Categories
• Adding & Applying Shift Modification Reasons & Categories
• Adding Regions & Deployment Locations
• Adding & Assigning Positions & Attributes
• Creating Resource Templates & Adding Resources
• Adding Shifts & Shift Patterns
• Configuring Permission Groups
• Building the Roster & Assigning Personnel
• Understanding the Slate Roster
• Building & Managing Views
• Unassigning a User from a Shift
• Utilizing a Bid List
• Notifying Staff of Open Shifts
• Addressing Employee Requests
• Adding Ad Hoc Personnel
• Generating Reports
• Syncing to External Calendars
• Using the Public Roster
• Adding Availability (EndUser)
• Configuring & Using a Seniority List
• Configuring Fill Rules
• Building & Using Fill Queues & Fill Lists

Billing Bridge Implementation

• Overview
• Client Workbook
• Companies
• Charges
• General Settings
• Payers
• Facilities
• Security
• Users
• Roles
• Transaction Types
• Transaction Mapping
• Contracts
• Diagnosis Codes
• Clearinghouses
• Invoice Templates
• Availity Enrollment
• View Categories
• Views
• Triggers
• Named Rules
• Tags
• Note Types
• Employers
• Validity Rules
• Data Entry Workflows
• Letter Types
• Claim Types & Transformations
• Debt Collection Processing

Patient Registry Implementation

• Overview
• Groups & Security
• Facility Questions
• PI Audits
• Regions & Facilities
• Staff
• Users
• Incidents
• Incident Forms
• Facility Configuration
• Validation Rules
• Tools Bar
• Login & Password Permissions
• Report Writer
• Forms
• Data Elements