Customer Enablement Services Empowering EMS, Fire, and Hospital Teams Beyond Implementation

Equip your EMS, fire, and healthcare teams with tools, training, and resources to excel in emergency services and data management.

The Customer Enablement program provides flexible learning options and ongoing support to help you make the most of your platform—well beyond implementation.

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Two nurses using a computer to take notes

Flexible, On-Demand Training for Emergency Services

Our Learning Management System offers anytime, anywhere access to product education. From foundational courses to advanced system functionality, you can develop the expertise needed to make the most of your software.

  • Digital Learning Courses: Includes certifications like the System Administrator Course and ongoing learning opportunities for products such as Continuum and Visual Pre Plans.
  • Custom Training Options: Tailored sessions are available virtually, onsite, or at our headquarters to meet your organization’s specific needs.

Start Your Enablement Journey Today

Discover how our Customer Enablement program can take your team’s capabilities to the next level. Click the button below to learn more or schedule your training.

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“I’ve enjoyed the once-a-month webinars. I’ve been sitting in those and learning a lot – they’re really helpful to get insight on what I’m dealing with and what we’re looking forward to trying to implement.”

Michael Quarto

Captain, Sierra Vista Fire and Medical Services

Training and Resources for Success

Enhance your skills with unique training paths and ongoing support designed to empower you and your team.

System Administrator Certification

Build expertise with a comprehensive course designed to enhance your proficiency in managing and optimizing the system. Earn certification to demonstrate your skills and confidence in handling the platform.

Annual Subscriptions

Unlock access to a continually expanding library of educational content, enabling your team to stay informed and adapt to evolving needs long after implementation.

Streamlined Onboarding

Accelerate your implementation process by utilizing enablement resources, including early access to essential training materials. Get your team up to speed quickly and ready to maximize the system’s capabilities.

Hands-On Training

Participate in immersive, for-purchase sessions at our corporate headquarters in Eagan, MN. These in-depth training sessions guide service administrators through setup, navigation, reporting, and more, ensuring they can effectively manage the system.

Best Practices and Knowledge Transfer

Equip your team with industry-leading insights, workflow optimization techniques, and strategies for utilizing modules effectively. Seamless knowledge transfer ensures a smooth transition and long-term success.

Tomorrow Won’t Look Like Today. Prepare for What’s Next.

Access the tools and knowledge you need to stay ahead and drive meaningful change in your organization.

Contact Us to Learn More