Customer Enablement Services Empowering EMS, Fire, and Hospital Teams Beyond Implementation
Equip your EMS, fire, and healthcare teams with tools, training, and resources to excel in emergency services and data management.
The Customer Enablement program provides flexible learning options and ongoing support to help you make the most of your platform—well beyond implementation.


Flexible, On-Demand Training for Emergency Services
Our Learning Management System offers anytime, anywhere access to product education. From foundational courses to advanced system functionality, you can develop the expertise needed to make the most of your software.
- Digital Learning Courses: Includes certifications like the System Administrator Course and ongoing learning opportunities for products such as Continuum and Visual Pre Plans.
- Custom Training Options: Tailored sessions are available virtually, onsite, or at our headquarters to meet your organization’s specific needs.
Start Your Enablement Journey Today
Discover how our Customer Enablement program can take your team’s capabilities to the next level. Click the button below to learn more or schedule your training.
“I’ve enjoyed the once-a-month webinars. I’ve been sitting in those and learning a lot – they’re really helpful to get insight on what I’m dealing with and what we’re looking forward to trying to implement.”
Michael Quarto
Captain, Sierra Vista Fire and Medical Services
Training and Resources for Success
Enhance your skills with unique training paths and ongoing support designed to empower you and your team.
System Administrator Certification
Build expertise with a comprehensive course designed to enhance your proficiency in managing and optimizing the system. Earn certification to demonstrate your skills and confidence in handling the platform.
Annual Subscriptions
Unlock access to a continually expanding library of educational content, enabling your team to stay informed and adapt to evolving needs long after implementation.
Streamlined Onboarding
Accelerate your implementation process by utilizing enablement resources, including early access to essential training materials. Get your team up to speed quickly and ready to maximize the system’s capabilities.
Hands-On Training
Participate in immersive, for-purchase sessions at our corporate headquarters in Eagan, MN. These in-depth training sessions guide service administrators through setup, navigation, reporting, and more, ensuring they can effectively manage the system.
Best Practices and Knowledge Transfer
Equip your team with industry-leading insights, workflow optimization techniques, and strategies for utilizing modules effectively. Seamless knowledge transfer ensures a smooth transition and long-term success.
Resources to Enhance Your Knowledge
Browse webinars, case studies, and best practices to help your team succeed.
Tomorrow Won’t Look Like Today. Prepare for What’s Next.
Access the tools and knowledge you need to stay ahead and drive meaningful change in your organization.