20855 Kensington Blvd. Lakeville, MN 55044

COVID-19: Operations Reference Information

ImageTrend CollaborateTM
ImageTrend Collaborate aggregates de-identified, pre-hospital data to perform research, identify trends, benchmarks and drive public health awareness  for the good of our communities.

American Heart Association “Don’t Die of Doubt™” Campaign


In collaboration with American Heart Association, ImageTrend’s Clinical and Reseach team analyzed pre-hospital data related to heart attacks and strokes during the COVID-19 Pandemic. A 29% decrease was found for all 9-1-1 Transports from April 2019 to April 2020 and there was a 70% increase in the average time it takes a patient to call 9-1-1 from when they first started experiencing stroke-like symptoms.


9-1-1 Incident Totals


Weighted Average Time of Symptoms Onset to 9-1-1 Activation for Pre-hospital Stroke Incidents



View Their Campaign

COVID-19 Data Insights


At the onset of the COVID-19 pandemic, we received an overwhelming request from our clients to help them gain insight on issues related to COVID-19 and pre-hospital care. Usage of Personal Protective Equipment (PPE) across the nation was a high priority as the threat of running low or out of equipment was a real concern. ImageTrend also pulled nationwide data to establish pre-hospital Influenza-Like Illness criteria based from provider impressions, symptoms and vitals that were indicative of influenza-like or COVID-like illnesses.

Mask Icon

PPE Usage

911 Responses – Updated May 27, 2020

PPE Data is collected from NEMSIS element eOther.03 – Personal Protective Equipment Used which collection is optional.

Thermometer Icon

ImageTrend Pre-hospital Influenza-Like Illness (ILI) Incidents

2019-2020 Season – 911 Responses – Updated May 19, 2020

Personal Protective Equipment (PPE) Usage by Category

PPE Data is collected from NEMSIS element eOther.03 – Personal Protective Equipment Used which is optional to collect.





ImageTrend Pre-hospital Influenza-Like-Illness and COVID-19-Like Illness Incidents

* ImageTrend Collaborate™ Influenza-Like-Illness inclusion criteria from provider impressions or symptoms:  acute bronchitis, common cold, COVID-19, influenza, pneumonia, SARS, or at least 1 impression/symptom from the categories of fever, respiratory symptoms, or other cold symptoms.

** CDC data is based on Emergency Department Visits captured from National Syndromic Surveillance Program (NSSP). CDC COVID-19-like illness (CLI) defined as fever and cough or shortness of breath or difficulty breathing or the presence of coronavirus diagnosis code. CDC influenza-like illness defined as fever of 100°F or greater and a cough and/or sore throat without a known cause other than influenza

CDC reference data: https://covid.cdc.gov/covid-data-tracker/#ed-visi